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Talk to our sales team about your business needs.
We'll help you find the right plan, answer your questions, and show how Flow can fit your workflow.
For teams making product catalogs look ready for ads, feeds, and launches.
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Made for scale
FAQs
Got questions? We've got answers.
Find Everything you need to know from clear answers to common questions.
GETTING STARTED
What is Flow used for?
Flow helps ecommerce brands and agencies turn product catalogs into campaign-ready creatives. Connect your catalog, choose a template, organize products into collections, and generate assets for supported marketing channels.
How long does setup take?
Most users can connect a catalog and generate their first creatives in just a few minutes. Setup time depends on the size of your catalog and the source you connect.
Do I need a product catalog to use Flow?
Yes. Flow is designed to work with product catalogs from XML feeds, CSV files, Meta Catalogs, and other supported sources.
PLATFORM
Which channels does Flow support?
Flow currently supports creative generation for Meta, TikTok, Pinterest, and Snapchat formats, with additional channels planned for future releases.
Can I use multiple templates?
Yes. You can create different templates and apply them to different collections, campaigns, categories, or product groups within the same workspace.
SUPPORT
How can I contact support?
You can reach our team through the contact form, email support, or the Help Center. We’re happy to assist with setup, troubleshooting, and product questions.
Do you offer onboarding assistance?
Yes. We provide onboarding guidance to help you connect catalogs, configure templates, and get your workflow running smoothly.
What’s your average response time?
Most support requests receive a response within one business day. Priority support options may be available for selected plans.
Where can I find tutorials?
Visit the Help Center for step-by-step guides, documentation, tutorials, and platform best practices.
Launch catalog ads with ease
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Turn product catalogs into publishing-ready creatives in minutes.